Broken Cassette & Merchbar Issues

[Skooter]

I've wanted to tell someone in Jon's camp about this for awhile! I bought a GSP cassette and it has the whole album on A & B which is a cool feature but the tape is so thick it's never worked right. Also, I bought vinyls of all the albums when they were available on Merchbar on August 2nd, 2023. Human Condition and GSP came but The Separation & The Definition never came. I reached out to Merchbar and they responded but never fulfilled the order. I've got all the order# & receipts if you need screenshots.

Thanks for any help you can provide!